How To Use BGo

BGo, ADA & SafeRide passengers may ride with other BCRTA patrons.

BGo, ADA & SafeRide buses may arrive up to fifteen (15) minutes early or late under normal circumstances.

BGo, ADA & SafeRide buses will wait five (5) minutes after arrival for a passenger to board before leaving.  

Passengers must pay the correct fare at the time of boarding.  Drivers cannot make change, and round trip fare is not accepted. You can also use our app to pay. Download for IOS and Android.

Cancellations must be received one (1) hour before the scheduled pick-up time to avoid a charge. Trips canceled with less than (1) hour notice will be counted as a no-show.

Passengers who consistently miss trips may be suspended from service according to BCRTA’s no-show policy. BCRTA’s no-show policy states that (3) three or more missed trips in a 30-day period can result in a suspension of services.

BCRTA drivers may assist passengers with bags, but they are not permitted to enter private residences. Please do not ask.

Passengers are permitted to carry-on four (4) normal size shopping bags. Bags must be secured to allow all passengers to be seated.

BCRTA recommends that all passengers wear a safety belt. All mobility devices must be secured.

Children under the age of 12 ride free on BGo. Please alert the booking agent that you will have children riding with you or on the BCRTA BGo application.

In accordance with Ohio state law, certain children must be secured in an approved safety seat.

Smoking and “E” Smoking are not permitted on board any vehicles.

Eating or drinking is not permitted on board any vehicles.